The 3 ways to get hold of us between annual review meetings

Our annual reviews are an important part of the financial planning process. These meetings give you an opportunity to see whether your wealth is growing as expected and check your progress towards important financial aims. We can also discuss any concerns you might have and adjust your financial plan if your priorities change.

However, there are certain situations when you might need to contact us sooner instead of waiting for your next scheduled review meeting.

This might include:

  • A change to your employment status
  • A marriage or divorce
  • Inheriting wealth
  • Experiencing a serious illness or injury
  • Facing unexpected costs.

If you do experience anything that could affect your wealth, it is important to get in touch with us. You may also want to check in during a period of market volatility if you need reassurance from your adviser about your investments.

Fortunately, there are three simple ways you can contact us.

1. Pick up the phone

The easiest way to get in touch is to pick up the phone and call us. You can talk to your adviser and get quick answers to any questions you might have.

A phone call might be suitable if you have basic questions about your financial plan or need some reassurance about market movements, for example.

If you have more in-depth queries that we cannot easily answer on the phone, we might suggest that you book a meeting, either in person or on a video call, to discuss your situation.

2. Send an email

A phone call may not be convenient for you, especially if you have a busy schedule, so you may prefer to email us instead.

If you have any queries, you can email us and we will get back to you as soon as possible with an answer.

As well as potentially being more convenient, emailing allows you to share important information with us. For instance, if your income changes or you inherit a large lump sum, you could provide more details.

However, it is important to consider online security when contacting us. It may not be sensible to share certain information and financial documents in an email.

3. Use Insight

Secure communication with your financial planner is crucial as there is a high risk of scams. Criminals may use advanced technology to gain access to emails or clone websites, meaning that you inadvertently share your personal information with scammers.

Fortunately, our online portal, Insight, ensures that you can contact your adviser safely, without worrying about the potential for scams.

You can use the platform to communicate with us whenever you need to and share important financial documents in a secure online environment.

Additionally, the Insight app shows you all the necessary information about your finances in one easy-to-manage location. On the dashboard, you can review your:

  • Investments
  • Savings
  • Pensions
  • Insurance
  • Banking

This means you can always check the progress of your financial plan whenever you need to.

Get in touch

If you have any queries, no matter how small, then please do get in touch with us at DBL Asset Management.

Email enquiries@dbl-am.com or call 01625 529 499 to speak to us today.

Please note

This article is for general information only and does not constitute advice. The information is aimed at retail clients only.

All information is correct at the time of writing and is subject to change in the future.

A pension is a long-term investment not normally accessible until 55 (57 from April 2028). The fund value may fluctuate and can go down, which would have an impact on the level of pension benefits available. Past performance is not a reliable indicator of future performance.

The tax implications of pension withdrawals will be based on your individual circumstances. Thresholds, percentage rates, and tax legislation may change in subsequent Finance Acts.

The value of your investments (and any income from them) can go down as well as up and you may not get back the full amount you invested. Past performance is not a reliable indicator of future performance.

Investments should be considered over the longer term and should fit in with your overall attitude to risk and financial circumstances.

DBL Asset Management
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