Regular contact with your DBL adviser is important because we need to check that your financial plan is on track. We can also deal with any potential challenges before they jeopardise your ability to work towards your financial aims.
Your annual review meetings are the perfect opportunity for us to review your plan, see how your investments are growing, and discuss whether your wants and needs have changed since we last spoke. If necessary, we can explore potential changes to your financial plan.
However, there are certain situations when you might need to get in touch with us right away instead of waiting for your next annual review.
These might include:
- Moving to a new club or ending your playing career
- Getting married or divorcing
- Starting a family
- Moving to a new home
- Inheriting a large lump sum.
Situations like these could influence your financial plan so you will need to inform us about them as soon as possible.
Here are three ways you can contact us between your annual review meetings.
1. Pick up the phone
If you have a simple query or concern and you want a quick answer from your adviser, you can pick up the phone to give us a call.
You might have questions about your financial plan or worries about recent market volatility, for instance, and your adviser can easily reassure you over the phone.
In some cases, we might find that your questions are too complex to answer on the phone, or we need to discuss potential changes to your financial plan. In this instance, we would suggest you book an in-person meeting or video call to talk about your issue in more depth.
2. Send an email
An email might be more convenient for you, especially if you have a busy work and family life and do not have time for a phone call.
You may also be able to include more detailed information in an email. For example, if you sign with a new club and your income changes, you can provide the exact figures.
If you put your questions in an email, we will come back to you with an answer as soon as possible.
However, it is important to consider security when sending emails and avoid including especially sensitive personal and financial information.
3. Use Insight
Secure communication is a priority for us at DBL because scammers are always creating more advanced ways to steal your personal information and gain access to your wealth.
For instance, they could easily gain access to your email account and new AI technology means they can even clone your voice. As such, it is important to consider how you send sensitive financial documents and information to us.
Our online portal, Insight, gives you a secure channel for communicating with your adviser and sharing documents, so you can alleviate worries about scams.
The Insight app also gives you access to a wealth of information about your finances at the touch of a button.
You can use the dashboard to review information about your:
- Investments
- Savings
- Pensions
- Insurance
- Banking
Using Insight means you have peace of mind and can always check the progress of your financial plan.
Get in touch
If you have questions or concerns, please do contact us at DBL Asset Management today.
Email enquiries@dbl-am.com or call 01625 529 499 to speak to us today. Alternatively, use Insight for secure online communication.
Please note
This article is for general information only and does not constitute advice. The information is aimed at retail clients only.
All information is correct at the time of writing and is subject to change in the future.
A pension is a long-term investment not normally accessible until 55 (57 from April 2028). The fund value may fluctuate and can go down, which would have an impact on the level of pension benefits available.
The tax implications of pension withdrawals will be based on your individual circumstances. Thresholds, percentage rates, and tax legislation may change in subsequent Finance Acts.
The value of your investments (and any income from them) can go down as well as up and you may not get back the full amount you invested. Past performance is not a reliable indicator of future performance.
Investments should be considered over the longer term and should fit in with your overall attitude to risk and financial circumstances.